Refund policy

Return & Refund Policy

At NoirDrv, we stand behind the quality of our products and want you to be fully satisfied with your purchase.

30-Day Risk-Free Guarantee
We offer a 30-day return policy. If you are not completely satisfied with your order, you may request a refund within 30 days of receiving your item.

Eligibility for Refunds
To be eligible for a refund:

  • Your request must be made within 30 days of delivery
  • The item must be used under normal conditions
  • Proof of purchase is required

How to Request a Refund
To start a return or refund request, please contact our support team at shop@noirdrv.com with your order number and a brief description of the issue.

Resolution Process
Our team will review your request and may offer one of the following solutions:

  • A replacement item at no additional cost
  • A partial refund
  • A full refund

In most cases, you will not be required to return the item. Our goal is to make the process simple and hassle-free.

Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 7 days of delivery with photos or videos. We will arrange a replacement or full refund.

Late or Missing Refunds
If you have not received your refund yet:

  • Please allow 5–10 business days for processing
  • Contact your bank or payment provider, as processing times may vary

If you still have not received your refund, please contact us at shop@noirdrv.com

Contact Information
For any questions regarding returns or refunds, please contact us at:
shop@noirdrv.com


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